1. Information we collect
We may collect information you provide directly, including your name, email address, account details, support messages, and any information submitted through forms or service requests.
We may also collect technical information automatically, including device information, browser type, IP address, pages visited, referral sources, and usage data that helps us operate and improve the website and services.
2. How we use information
We use information to provide and improve ZGOLD services, respond to inquiries, maintain security, prevent fraud or unauthorized activity, comply with legal obligations, and communicate important service updates.
We may use aggregated or de-identified information to understand performance, measure engagement, and improve the reliability of our platform.
3. Cookies and similar technologies
We may use cookies, local storage, analytics tools, and similar technologies to keep the website functional, remember preferences, measure traffic, and understand how visitors interact with our content.
You can manage cookies through your browser settings, but disabling certain technologies may affect website functionality.
4. How we share information
We do not sell personal information. We may share information with trusted service providers who support hosting, analytics, security, communications, compliance, and customer support.
We may also disclose information when required by law, regulation, legal process, or to protect the rights, safety, and integrity of ZGOLD, our users, and the public.
5. Data security and retention
We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or alteration.
We retain information for as long as needed to provide services, meet legal and regulatory obligations, resolve disputes, enforce agreements, and maintain business records.
6. International transfers
Because ZGOLD operates online, information may be processed in countries or regions other than where you live. When information is transferred internationally, we take steps designed to protect it in accordance with applicable law.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.
You may also opt out of non-essential communications where available. We may need to verify your identity before fulfilling certain requests.
8. Children
ZGOLD services are not directed to children, and we do not knowingly collect personal information from anyone under the age required by applicable law.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date below and provide notice where required by law.
10. Contact
If you have questions about this Privacy Policy or how ZGOLD handles information, please contact us at privacy@zrwa.com.